How do I login or reset my password?

If you have an email on file:

  1. Go to the login screen
     
  2. Click on Forgot Password Link
  3. Enter your Username

  4. A password reset link will be sent to your email on file
     
  5. Click on the password reset link in the email and follow the instructions

  • Note:  the password requirements are a minimum of 8 characters with at least one upper and one lower case letter, one symbol, and one number. 

 

If you do not have an email on file:

 

  1. Your client admin will need to create a new password by going to the password tab on your user profile
     
  2. This will be good for one login and you will be prompted to create a new password
     
  3. You will need to enter your username to create the new password.  Follow the instructions from above
  • Note:  the password requirements are a minimum of 8 characters with at least one upper and one lower case letter, one symbol, and one number.