Recurring Declines


The Recurring Declines table on the Dashboard shows a snapshot of the total amount for all declined recurring billings for several date ranges.

  1. Navigate to the Dashboard page.
  2. The Recurring Billing Declines table is located on the right-hand side of the page.


  1. Click on the blue Date in any row to view the Billing Declines details for that timeframe.
  2. This will open the Transactions Report page with these settings:
    1. Report Filter - Report: Recurring Billing Declines.
    2. Transaction Date Filter - Date (date range from the previous page)

Exporting the Report

The Recurring Billing Declines report can be exported and saved in the following formats: CSV, Excel, and TSV.

  1. Click the down arrow (right of the download button) to expand the drop-down menu.
  2. Select the desired file type from the drop-down menu.
  3. Click the Export as... button to export the file.
    **If you haven't changed your default settings the file will export to your local Downloads folder.